responsible business

Pro bono advice

We act free of charge (pro bono) for clients, from individual asylum seekers to some of the world’s biggest charities. Our work is focused on our responsible business core areas and underpinned by Article 1 of the Universal Declaration of Human Rights.

To promote access to justice, we partner with advice agencies and other local charities to deliver advice and, in some jurisdictions, representation to individuals in need. We combine this work with strategic mandates that enable us to effect systemic change. To promote access to opportunity, we give free advice to organisations that support our target groups.

We aim to work on mandates that have the biggest impact by building strong relationships with our key pro bono clients.

We owe them the same professional duties and treat them in the same way as our fee-paying clients. Where required, we bring together cross-practice, cross-border teams as we do for any other business we work with.

Last year we gave over 47,000 hours of free legal help and worked on 531 matters for 290 clients.

Our pro bono clients also benefit from free professional skills-based support from our business services staff, such as IT, marketing and human resources.

Last year we were awarded the Law Society’s Excellence Award for our groundbreaking pro bono work tackling youth homelessness in the UK. We also won, alongside our partner RCJ Advice, the Legal Aid Lawyer of the Year Award in the ‘access to justice through IT’ category for the innovative CourtNav tool.

At the same time we work with our fee-paying clients to help them develop their own pro bono activities, and collaborate with them on certain projects that meet their responsible business objectives.